Betlion Kenya is committed to promoting safe and responsible betting practices across Kenya. Gambling should remain a form of entertainment, not a source of financial or emotional stress. We provide tools, resources, and support to help you maintain control over your betting activity. If you or someone you know struggles with problem gambling, this page outlines the measures available to protect your well-being.
Betlion Kenya offers several features that allow you to manage your betting behavior directly from your account dashboard. These tools help you set boundaries and monitor your activity in real time.
Set daily, weekly, or monthly deposit limits to control how much money you can add to your account. Limits can be adjusted downward immediately; increases require a 24-hour cooling-off period. Navigate to Account Settings → Responsible Gaming → Deposit Limits to configure this feature.
Activate reality checks that notify you after a specified duration of continuous play. You can set alerts at 15, 30, 60, or 120-minute intervals. These reminders display your session duration and current balance, helping you stay aware of time spent betting.
Temporarily or permanently exclude yourself from Betlion Kenya. Self-exclusion periods range from 24 hours to 6 months or permanently. During exclusion, you cannot log in, deposit, or place bets. Contact customer support or use the account settings menu to initiate self-exclusion.
Review your complete betting history, including deposits, withdrawals, bets placed, wins, and losses. Access detailed statements for the past 90 days under Account Settings → Transaction History. This transparency allows you to track spending patterns and identify potential issues early.
Define maximum loss thresholds per day, week, or month. Once the limit is reached, you cannot place additional bets until the period resets. Loss limits include net losses only (total bets minus winnings). Configure this under Account Settings → Responsible Gaming.
Pause your account for 24 hours, 7 days, or 30 days without permanent closure. During breaks, your account remains inactive but you retain access to withdraw funds. Use this option if you need temporary distance from betting activities.
Problem gambling can develop gradually. Early recognition is key to preventing serious harm. Below are common warning signs that may indicate unhealthy betting habits.
If you recognize multiple signs in yourself or someone close to you, seek help immediately. Professional support services are available 24/7 in Kenya.
Betlion Kenya partners with organizations dedicated to assisting individuals affected by problem gambling. These resources provide confidential counseling, financial advice, and treatment programs.
Peer support group offering free meetings across Nairobi, Mombasa, Kisumu, and Nakuru. Meetings are confidential and led by recovering gamblers who understand the challenges you face.
Government agency providing counseling, rehabilitation referrals, and education programs for addiction issues including gambling. Services are free for Kenyan residents.
Email: info@nacada.go.ke
Our team can assist with activating responsible gaming tools, processing self-exclusion requests, or connecting you with professional support services. Contact us via live chat, email, or phone.
Email: support@betlion-kenya.com
Betlion Kenya strictly prohibits betting by individuals under 18 years of age, in accordance with Kenyan law. We employ age verification measures during registration and reserve the right to request additional proof of age at any time. Accounts found to belong to minors are closed immediately, and deposits are refunded to the original payment source. Parents and guardians should monitor device usage and consider installing parental control software to restrict access to gambling websites.
Zumandu Limited t/a BetLion is licensed and regulated by the Betting Control and Licensing Board of Kenya under licenses 000712 and 000435. Betting is addictive and can be psychologically harmful. If you need help, contact NACADA or Gamblers Anonymous Kenya for confidential support. Remember: gambling should be fun, not a way to make money.